Official support

How can we
help?

For the fastest reply, include the app name, device model, operating system version, app version, and a short description of the issue.

Support is available

Contact

Email nguyenbuily.it@gmail.com. Messages are welcome in English or Vietnamese and are usually answered within two business days.

Include these details

  • Exact app name
  • Device model
  • iOS, iPadOS, or Android version
  • App version
  • What happened and what you expected
  • Screenshot or recording, if available

Purchases and refunds

In-app purchases are processed by the relevant app store. For Apple purchase refund requests, use reportaproblem.apple.com.

If a completed purchase did not appear in an app, contact support with the app name and transaction details. Do not email card or banking information.

Privacy and accounts

For privacy questions or an account deletion request, start from the app-specific page so the request can be handled using the correct process.